FAQs – Virtual Tours

Do you want to know more about 360 Virtual Tours and how they work?

Frequently Asked Questions

We have been operating for over 11 years, so we have a great idea of the sort of worries and questions you might have.

That’s why we’ve put together these Frequently Asked Questions.

If we haven’t covered something you want to know, please feel free to get in touch.

A 360 Virtual Tour is a collection of high-resolution panoramic images stitched together and then edited using sophisticated software into an autonomous, user-friendly experience of the interior of a building.

At Care Home 360 we always say to clients that virtual tours are just like uploading the best features of your care home onto a web page, so you can show it off to potential care seekers and let them explore for themselves.

Find out more on our virtual tours for care homes page.

Market research into digital behaviour and buying habits within the care sector suggests that adding a virtual tour to a website: 

  • Increases the amount of time care seekers interact with your brand,
  • Boosts organic keyword rankings in search engines and
  • Improves conversion and occupancy rates.

Find out more on our virtual tours for care homes page.

Matterport virtual tours are absolutely fine if you want to give prospective clients a basic, very linear walkthrough of your care home.

Our 360 Virtual Tours are of a much higher resolution and are much simpler to use.

Indeed, feedback from our clients suggest that seniors find navigating around our 360 Virtual Tours really easy, meaning they provide a more immersive, seamless and satisfying experience for care seekers.

Also, they are very customisable, with many of our clients choosing to add new content, features and new areas year after year.

They can grow with your business.

Find out more on our virtual tours for care homes page.

Yes, they can be very effective at showcasing garden areas, car parking and other outside facilities. 

We will need to add a bit of additional cost to the project should you require any drone footage; we are fully licensed operators of drones.

 Drone shots are great for showing off larger landscapes or any local amenities.

For creating one fully interactive 360 Virtual Tour we charge £2,200 – this includes all project management and one year’s secure hosting on our UK based servers.

Please see our virtual tour cost page for more details about prices.

Once they see how effective their 360 Virtual Tour is, we find that clients like to add new elements and content to keep it relevant and up-to-date – these will be chargeable.

We also charge an annual fee for hosting, when you go beyond the first year of hosting included in the project price.

Please see our virtual tour cost page for more details of all our charges.

Yes, we very much cater for care home Groups looking to create virtual tours for all of their locations.

We provide significant discounts for bulk bookings, please see our virtual tour cost page for more details of all our packages and prices.

We usually deliver each 360 Virtual Tour project we do within 14 working days.

We will manage the project from initial enquiry to final delivery, clearly communicating dates and times for key events, milestones and the ‘go live’ date.

We can normally complete the shoot for a 360 Virtual Tour within two hours of being at your care home. 

Being respectful of the fact that we will be working inside a home for people with many different needs, sometimes shoots can take longer.

If the project involves photography and/or video then this will add a bit more time, too.

On the day of the shoot we will do everything we can to reduce our impact on the daily functioning of your care home and your residents.

Yes, we host the majority of 360 Virtual Tours we create for our clients.

We use a number of powerful, secure servers which can handle huge traffic loads – so you will never have to worry about your website crashing.

It’s very easy to add our 360 Virtual Tour to your website.

Once everything is signed-off and you’re happy, we’ll send you a couple of lines of code for you to embed on a page on your website.

We always recommend that our clients create a dedicated, search-friendly URL for their virtual tours, something like: